Buying, Trading and Consigning

Hello, Gorgeous! Please choose your store to learn more:

1. When can I bring in my clothes? Do I need an appointment?

Our buyer is here 7 days a week 11am - 6pm. During these times you can sell your items for cash, trade them for store credit, or consign them with us (For a more detailed explanation of what all these options mean, please continue on to “Question 3, How Do You Guys Work”). You do not need an appointment in order to bring in items.

2. What kind of stuff do you guys take?

We target the fashion-savvy young woman looking for cutting edge style at affordable prices, and we keep this target customer in mind when choosing inventory. We take in brands and designers that are popular today, as well as some particularly sellable vintage pieces, and we prefer high-end labels. Please bring in only items in good condition – freshly laundered/cleaned, no holes, no odors, no broken zippers or missing buttons. We purchase clothes, shoes, accessories (such as belts, hats, scarves), and jewelry. Our space is extremely limited, so we select only the best of what we see. Also, we are very seasonal, so a heavy jacket might be great in November but we won’t be able to take it in July. We specialize in hip casual-wear, so we generally cannot purchase career-wear (such as suits) or formal-wear (such as bridesmaid gowns). If you are not sure whether or not we will buy your items, we suggest coming in to our store and checking out our inventory. It might give you a better idea of what we are looking for. Also, feel free to ask our buyer specific questions about your items – we are more than happy to help!

3. How do you guys work? How do I bring my stuff in?

Our buyer looks through your items and selects the things that she believes will sell the best in our store. She then calculates approximately what we will sell all of the items for, which we call your “Estimated Resale Value”. Using this “Estimated Resale Value” as a starting point, we then offer you 3 commission options:

TRADE

We can offer you 50% of your Estimated Resale Value in store credit. For example, if your Estimated Resale Value is $100, you can have $50 in store credit at The Closet. You can use your credit immediately, or we can issue a gift card for future purchases. Like selling for cash, you don’t have to worry about whether or not your items sell to get paid.

CASH

We can offer you 30% of your Estimated Resale Value in cash (or a check in some cases) right then and there. For example, if your Estimated Resale Value is $100, you can have $30 in cash right away. You sell your clothes to us, and you don’t have to worry about whether or not they sell. The percentage is the lowest because we assume the risk of the items not selling.

CONSIGNMENT

This means that you leave your items for us to sell, and once they sell you get paid. You will receive no payment when dropping off the items. The items will have 2 months to sell. After the 2 months you can either pick up unsold items or have them donated to charity. If you choose to donate unsold items, you will receive 50% of what your items sell for. If you choose to pick up unsold items you will receive 40% of what your items sell for.